![]() One thing to remember is that, just because you are on the Internet on a web page, this does not necessarily mean that your Internet connection is solid. This will be assessed during your APC Onboarding process at least two different times. Tests like ping and speedtest can be run to determine the speed you are getting from your ISP. Technically, inside your building could be your ISP's responsibility as well if they provide your modem or router. Your Internet experience outside your building falls within the domain of your Internet Service Provider (ISP). With very few exceptions, this area falls within the realm of your local IT professional's responsibility. All of these are possible failure points when it comes to your APC’s performance and why it is important to have and maintain current and up-to-date hardware and software. This includes your computer itself (NIC, network adapters), your connection to your local network (wireless adapter, Ethernet cable), and your network‘s hardware (modem, router, switches). When we talk about “performance,” we are basically referring to stability and speed: “Does the connection get lost,” and, “How fast can I get things done?” And as you can see, this depends greatly on three factors: your local network, Internet Quality of Service (QoS), and cloud resource utilization. There is much more involved than meets the eye! What is happening behind the scenes is that everything you see on the screen and do with your keyboard and mouse is information traveling, in the form of data packets, from your local computer, out through your local network, across multiple layers (or “hops”) on the World Wide Web, to your cloud server, and back. ![]() In other words, it is the same Windows experience you are used to (you can even customize your background and change your APC logon password!) but, all the work is being performed on a server located in an off-site, secure, and compliance-ready location. All you need is a device with an Internet connection and the RDP app. Suffice it to say, however, that Terminal Services allows you to access one computer or server from another device remotely, using Microsoft's Remote Desktop Protocol (RDP). Rather, we operate a Windows Server 2012/2016 R2 environment accessible via Terminal Services. Abacus Private Cloud is not a proprietary, custom system.
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